Copyright 2014 by The American Institute of Architects, California Council. All rights reserved.
12 INTEGRATED PROJECT DELIVERY - AN UPDATED WORKING DEFINITION
OPTIMIZED SUMMARY
OPTIMIZED SUMMARY
of the distinctions between true IPD and other collaborative
approaches, such as partnering, that seek to achieve
behavioral changes—but these can be abandoned mid-project
because they are not a contractual obligation.
Jointly Developed Validated Targets/Goals
The jointly developed and validated targets/goals are an
enforceable “mission statement” for the project. Because they
are used to determine project success—and compensation—
they align the team’s actions to the agreed goals. Agreement to
goals also leads to commitment to achieving them. In addition,
they provide a check, through the validation process, on the
feasibility of the project. Aggressive goals also create the
stress that leads to behavioral change, but because the stress
is felt by all project members, it becomes a shared incentive to
jointly develop new and more effective approaches.
Reduced Liability Among Risk/Reward Members
Reduced liability is an element in closing the system, forcing
the participants to take responsibility for the project rather
than attempting to blame other participants in an attempt
to escape the impact of a problem. But perhaps more
importantly, it removes disincentives to direct and continuous
communication between the parties. Because parties who
suffer because of incorrect information can often claim against
the information provider, project participants (particularly
the design professionals) have become wary of providing
early and incomplete information to contractors. But without
an understanding of where the designers are headed, the
builders cannot effectively plan. Similarly, builders are chary
of providing advice about design that might draw them into a
design issue. But if the team is to be effective, communication
must be rapid, direct, and continuous. Reducing liability among
risk/reward team members removes much of the anxiety
around communication.
ENABLING BEHAVIORS
Optimize the Whole, Not the Parts
Essential change in IPD is that the project is viewed as an
indivisible whole. Every action, every decision should be
judged by whether it will lead to improving the overall project
outcome. This is the critical difference from other project
delivery methods as compared to IPD. All participants,
including the owner, designers and builders, in an IPD
arrangement work together to optimize the project result
rather than benefit the individual firms.
Trust
Trust is a critical element of IPD. But it is not blind trust.
It is trust built on transparency and respect and measured
accountability to meet commitments. When trust is created,
the entire project is accelerated. The parties can trust their
colleagues to perform as they promised allowing everyone
to plan based on those promises. Moreover, the parties can
trust that their colleagues will respect their interests and
ideas, creating a safe environment to extend their capabilities.
Earned trust catalyzes every transaction between the parties.
This kind of trust is seen with firms that have proven track
records, renown reputations or past experiences working on
previous projects before with other team members.
Integration (information, people and systems)
High performance projects and project delivery requires
integration throughout the process. Integrated information
provides a means for information exchange and developing a
common understanding. Integrated organization melds the
disparate companies and individuals into a virtual organization.
Integrated processes lead to coordinated and efficient action.
Integrated systems enable optimization of the entire project.
Integration creates the possibility of utilizing the capabilities of
the entire team and creating results that are greater than the
sum of the parts.
Continuous Improvement/Learning
IPD is not a static concept. It is a process of continual
examination and improvement. In IPD, learning is not just
the subject of retrospectives. It is a daily process where
learning is turned into action, tested, modified, tested again,
throughout the project. Processes are studied and challenged,
experiments undertaken, and the results immediately fed back
into the project. The goal of IPD is is to deliver this project
better than originally envisioned.
Appropriate Technology
IPD does not demand any specific technology and technology
should not be seen as a crutch for failed procedures. Systems
and procedures should be optimized before being automated.
But most IPD projects will rely on appropriate technologies,
particularly Building Information Modeling. BIM is an
important vehicle for collaboration. It is a platform for rapid
prototyping and simulation, creates a common understanding
between the parties and is a tool for identifying and resolving
conflicts. Astute IPD teams take advantage of project websites,
simulation and optimization software, 3, 4 and 5D models, and
any appropriate tool that will increase understanding, promote
communication, collaborate virtually, and better achieve
the project objectives. Thus, while no specific technology
is required, not using technology appropriately violates the
principles of continuous improvement and optimizing
the whole.
Collaboration
IPD requires collaboration, not just cooperation. Collaboration
is working together to achieve the agreed goals by building on
and improving each others’ ideas. It is synergistic and creates
results that exceed what can be achieved by coordination,
alone. Collaboration in IPD is most visibly shown through
co-located activity, where the parties are not just meeting
together, they are performing their daily work together
in cross-functional groups composed of the best suited
individuals drawn from all of the IPD participating firms. They
engage in a vigorous exchange of ideas and perspectives
to develop solutions to project problems and to achieve the
common goals. Peter Senge and others referred to this
exchange as dialogue. It is not an exchange seeking to win a
debate, but a joint exploration leading to solutions.